Refunds, Damage and Privacy Policy at Jendies Auto Spa

We strive to provide the highest level of service for your complete satisfaction. If you are unsatisfied with your Jendies experience, please read our terms of sale and contact us directly with any questions and concerns you have. We look forward to ensuring you enjoy your service from us!

Damage

Any claims for damage or unsatisfactory service must be made prior to exiting the premises. We are not responsible for any damage to you or your vehicle that may occur while your vehicle is being vacuumed or washed or you are otherwise on our premises or using our facilities, and by using our facilities you assume all risks inherent in an automated car wash. Without limiting the foregoing, we are not responsible for any damage related to pre‐existing conditions (tears, scratches, dents, stains, odors, etc.) or accessories and components (automated windshield wiper systems, wiper blades, rear window wipers, loose interior trim or exterior moldings, exterior mirrors, trailer hitch caps, roof racks, power antennas, insignias, aftermarket accessories, magnetic signage, running boards, hood ornaments, or alloy, chrome or mag wheels, headlights, rear lamps, or reflectors, etc.). We are only responsible for damage that is directly caused by our equipment while your vehicle is being washed, so long as the damage (i) does not involve a pre-existing condition, accessory or component of your vehicle, (ii) does not arise out of your negligence or misconduct, or (iii) is not caused directly or indirectly by another customer’s actions.

Limit of Liability

Our entire liability for providing services is limited to the invoice amount for the service we provide, except for any damage that directly results from our equipment while your vehicle is being washed so long as the damage (i) does not involve a pre-existing condition, accessory or component of your vehicle, (ii) does not arise out of your negligence or misconduct, or (iii) is not caused directly or indirectly by another customer’s actions. Further, we will not pay for your litigation costs or attorney’s fees in any claim or lawsuit against us, and we will seek reimbursement of our litigation costs and attorney’s fees should we prevail in any such claim or lawsuit.

Repair Policy

Should your vehicle suffer damage directly caused by our equipment while your vehicle is being washed, so long as the damage (i) does not involve a pre-existing condition, accessory or component of your vehicle, (ii) does not arise out of your negligence or misconduct, or (ii) is not caused directly or indirectly by another customer’s actions, we will provide you with the contact information of a reputable auto body shop to have an estimate prepared and to repair the damage for which we agree we are responsible. Should you choose to obtain an estimate or repairs from a different body shop, we reserve the right to reimburse you only for the reasonable cost of the repairs for which we agree we are responsible.

Refunds

Jendies does not issue refunds for services provided. If you would like to dispute a service, contact [email protected] for more information on the dispute process. Any disputes that are over 30 days since the visit will not be investigated and will be denied. 

Need help?

Contact us at [email protected] for direct questions related to refunds or damage to your vehicle.

Contact Us Today!

Jendies Auto Spa

We're here to service you! Call or email us at anytime and we'll be happy to assist!

No Walk-Ins // Appointment Only

Visit us at

1520 Hannah Ave., Forest Park, IL

Call us at

312-761-4722

Email us at

[email protected]



    Jendies Auto Spa

    Located in Forest Park off Roosevelt and Harlem Ave. Minutes from the 290 Harlem Exit. 

    Contact us with questions or booking at [email protected] or use our automated booking system.

    No Walk-Ins // Appointment Only

    Visit us at

    1520 Hannah Ave., Forest Park, IL

    Call us at

    312-761-4722

    Email us at

    [email protected]

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